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Byrnes Agency, Inc
  • Business
  • Home
  • Auto
  • Life
This badge signifies we are a Trusted Choice agency. As a Trusted Choice agency, we understand your needs as a member of your local community. We use our broad market access to provide you with choices and are committed to offering you expertise, guidance, and tailored service for years to come.

Byrnes Agency, Inc

Independent Insurance Agent in Norwich, CT

About us

You Buy Better At Byrnes

Our agency has been providing communities throughout Connecticut and neighboring states with business and individual insurance programs and services for eight decades.

Since opening our doors in 1932, generation after generation in communities throughout Connecticut and neighboring states have relied on the Byrnes Agency to protect their property, assets, and businesses. From the beginning, we have dedicated ourselves to putting our clients first and are proud to say we've continued to do so. This means you'll always speak to a professional at Byrnes - not a machine.

While we fully embrace technology and all it offers, we know how important personal service is to our customers. It is this very service that has made us one of today's largest privately owned insurance agencies in Eastern Connecticut, and has enabled us to expand our services beyond our backyard and borders. Personal Insurance, High Net Worth Insurance, Business Insurance, Auto Insurance, Home Insurance , Life Insurance , Contractors Insurance .

Personal and Commercial Lines insurance professionals

Ask me about these types of insurance...

Having the right car insurance is so important, even more important is understanding all the ins and outs of your coverage to help protect you.

Request an automobile insurance quote

An independent insurance agent will make sure that your business is covered in the event of a catastrophe or sudden loss.

Request a business insurance quote

Get multiple quotes on your homeowners insurance with one phone call. Let an independent agent shop for you.

Request a homeowners insurance quote

If a data breach does happen, it's a wise decision to have a cyber liability insurance policy to help your company stay secure.

Request a cyber liability quote

An independent insurance agent will walk you through top umbrella policy options to make sure you have the proper coverage to tackle above and beyond claims.

Request an umbrella insurance quote

Restaurant insurance is a combo platter of coverage that protects your customers, employees, property and inventory.

Request a restaurant insurance quote

Why choose Byrnes Agency, Inc

States we serve

  • Connecticut
  • Maine
  • Massachusetts
  • New Hampshire
  • New York
  • Rhode Island
  • Vermont

Our insurance coverages

Personal insurance coverage

  • ATV
  • Automobile
  • Boat
  • Builders Risk / Construction
  • Collectible Auto
  • Condo
  • Earthquake
  • Farm
  • Flood
  • Health
  • Home
  • Identity Fraud
  • Landlord
  • Mobile Home
  • Motorcycle
  • Other
  • Personal Watercraft
  • Pet
  • RV / Motorhome
  • Renters
  • Short-Term / Sharing
  • Snowmobile
  • Special Event
  • Travel Trailer
  • Umbrella
  • Vacant Land
  • Valuable Items

Business insurance coverage

  • Bonds
  • Builders Risk
  • Business Owners Package (BOP)
  • Business Vehicle
  • Contractors Equipment
  • Cyber Liability
  • Directors & Officers
  • Employment Practices Liability
  • Errors & Omissions
  • General Liability
  • Inland Marine
  • Other
  • Professional Liability
  • Property
  • Umbrella / Excess
  • Workers' Compensation

Life & Annuties coverage

  • Life

Industries we serve

  • Accommodation and Food Services
  • Administrative and Support and Waste Management and Remediation Services
  • Agriculture, Forestry, Fishing and Hunting
  • Arts, Entertainment, and Recreation
  • Construction
  • Educational Services
  • Finance and Insurance
  • Health Care and Social Assistance
  • Information
  • Management of Companies and Enterprises
  • Manufacturing - Food / Beverage / Textiles / Apparel / Leather
  • Manufacturing - Metal / Machinery / Computer / Electrical / Transportation / Furniture
  • Manufacturing - Wood / Paper / Paper / Mining / Plastics
  • Mining, Quarrying, and Oil and Gas Extraction
  • Other Services (except Public Administration)
  • Professional, Scientific, and Technical Services
  • Public Administration
  • Real Estate and Rental and Leasing
  • Retail - Sporting Goods / Hobby / Music / General / Misc.
  • Retail - Vehicle / Home / Furniture / Building / Garden / Food / Health / Gas / Clothing
  • Transportation - Air / Rail / Water / Truck / Transit / Ground / Pipeline / Scenic
  • Transportation and Warehousing
  • Utilities
  • Wholesale Trade

Recommended insurance company partners

Other companies we work with:

A.I.M. Mutual, AAA, All Risks, AmTrust Financial, AmWINS Group, American Modern, Appalachian Underwriters, Applied Underwriters, Berkley Aspire, Berkshire Hathaway GUARD Insurance Company, Bristol West Insurance Company, CNA Surety, Chubb, Cincinnati Insurance Company, Dairyland Insurance Company, Hagerty, Intact Insurance, J.C. Taylor, Kemper Independence, Middle Oak, Narragansett Bay, Neptune Flood, Oxford Life Insurance Company, PURE, Philadelphia Insurance Companies, RPS, Scottsdale Insurance Company, The Hanover Insurance Group, The Hartford, Tuscano Agency, Utica First Insurance Company, Utica National Insurance, Vindati

Byrnes Agency, Inc Team

James Byrnes - President
James Byrnes
LinkedIn Profile
  • CIC
Alexis Margerelli-Hussey
Alexis Margerelli-Hussey
  • CIC
Marsha Cirrito - Personal Lines Sales Executive
Marsha Cirrito
Personal Lines Sales Executive
Erica Williams - Commercial Lines Manager
Erica Williams
Commercial Lines Manager
Sheri King - Commercial Lines Sales Executive
Sheri King
Commercial Lines Sales Executive
  • CIC
Greg Kosma
Greg Kosma
Muriel Pepper - Personal Lines Manager
Muriel Pepper
Personal Lines Manager
Michelle Jordan - Commercial Lines Account Executive
Michelle Jordan
Commercial Lines Account Executive
Debra Combies - Commercial Lines Support
Debra Combies
Commercial Lines Support
Robin Piolunek - Account Manager
Robin Piolunek
Account Manager
(860) 774-8549
Sage Ritchotte - Account Manager
Sage Ritchotte
Account Manager
(860) 774-8549
Rachel Farnham - Customer Service Representative
Rachel Farnham
Customer Service Representative
(860) 886-5498

Byrnes Agency, Inc Reviews

Average based on 42 reviews Leave a review

Customer Reviews

July 16, 2021

We have been with agency for at least fifteen years for both home and auto insurance and have had great service from day one. I would recommend Byrnes Agency to family, friends or anyone who asks.

July 10, 2021

I have always had great service when I call to pay my bill or if I have any questions. Ill also get quick response by phone or email if agent that deals with our policies is not available or needs to do something for us.

June 16, 2021

Very responsive and friendly. Work with good carriers. Very helpful when I have had to file a claim.

June 15, 2021

Always ready to help, and I am impressed with the agency reviewing my policy to offer discounts if applicable. I feel confident that I am receiving the best rate.

June 1, 2021

They always get me great insurance deals!!

May 28, 2021

Thank you for all of the help. My roof got done on Saturday. If you did not get involved, I don't know how long it would have taken to get something done. It's a big weight off my mind. THANK YOU!!

May 28, 2021

My personal thanks to Donna Coderre in your Dayville office. For nearly 20 years she has shown me what I consider to be the finest customer service I have ever experienced. Always upbeat, and a pleasure to deal with, she has gone far and above the call of duty in taking care of me. She truly is a keeper

May 28, 2021

Ya gotta love an insurance agency that takes the time to call their customers after a hurricane to touch base with them and make sure they're OK. Thank you Allie for the call and thank you Byrnes for being such a great agency!!

May 26, 2021

for many years we have been with the Byrnes Agency and we have always had our questions answered in a timely manner and they have also tried to get us the best insurance that we could get. We would highly recommend them to everyone.

May 17, 2021

Always very helpful & friendly


Byrnes Agency, Inc

You Buy Better At Byrnes

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